Freedom of information response

My preference is that questions 2-6 should be limited to repairs specifically concerning people’s homes – excluding repairs to fences and garages, for example. However, if such exclusion is not possible within the section 12 cost limit, please include all logged repairs and specify that this is the case.

Questions 2-6 do not include scheduled routine/cyclical maintenance work, unless that work has been delayed beyond its original schedule.

1. What is the total number of council housing (including ALMO) tenant households in the local authority area (excluding voids)?

2. How many council housing (including ALMO) tenant households are currently awaiting repair work on their council homes, as logged with the council (excluding voids)? 1241
3. Of the figure in question 2, how many are logged as emergency repairs? 37
4. Of the figure in question 2, how many households have been waiting more than 28 days/a month (including those covered by questions 5 and 6)? 203
5. Of the figure in question 2, how many households have been waiting more than six months (including those covered by question 6)? 20
6. Of the figure in question 2, how many households have been waiting more than a year? 0

You are free to use any information supplied to you for your own use, including non-commercial research purposes.  However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information.  Please email information.matters@thurrock.gov.uk if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

If you are dissatisfied with the way in which the council have managed your FOI request you can pursue an Internal Review by contacting us using the above email address. Your request will be considered by a senior member of the Information Management Team who will update you with the outcome of the review. 

If you remain unhappy following the outcome of your Internal Review you may wish to refer your case to the Information Commissioner’s Office (ICO) and details of this organisation can be found at www.ico.org.uk . Please be advised that the ICO will not consider your case until they have confirmation that you have already been through the Internal Review stage with the council.