Freedom of information response

FOI Information

Publication date: 
Monday 8 August 2022

1. Could you provide me with a copy of your organisations Freedom of Information/Environmental Information Request policy and procedure?

2. Do you publish your responses to FOI/EIR requests?

3. How many FOI/EIR requests did you receive in each month last year? (either from January – December, or April – March is fine)

4. What percentage of FOI/EIR requests do you reply to ‘in time’? (within the 20 day time limit)

5. What team manages your FOI process? (for example: Legal, Media, Governance, etc.)

6. How many FOI officers, or equivalent role, do you have? (staff members specifically working on FOI responses/process)

7. What management system do you use to record FOI/EIR requests? (for example: Salesforce, Pentana, Civica etc.)


1. Please find our FOI Policy attached and following weblink:

2. Yes

3. Please see below:

April 2021 = 76

May 2021 = 78

June 2021 = 74

July 2021 = 75

August 2021 = 61

September 2021 = 82

October 2021 = 74

November 2021 = 79

December 2021 = 75

January 2022 = 54

February 2022 = 78

March 2022 = 99

4. 2021/22 = 98%  

5. Information Governance Team

6. 2 officers

7. Microsoft Access

You are free to use any information supplied to you for your own use, including non-commercial research purposes.  However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information.  Please email if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

If you are dissatisfied with the way in which the council have managed your FOI request you can pursue an Internal Review by contacting us using the above email address. Your request will be considered by a senior member of the Information Management Team who will update you with the outcome of the review. 

If you remain unhappy following the outcome of your Internal Review you may wish to refer your case to the Information Commissioner’s Office (ICO) and details of this organisation can be found at . Please be advised that the ICO will not consider your case until they have confirmation that you have already been through the Internal Review stage with the council.

Request reference:
FOI 11911