Freedom of information response

Missed collections

Publication date: 
Thursday 12 January 2023
Request: 

I would also like to know from your performance information what the % of missed collections there are i.e. what % are missed compared to all bins being collected. Whether this figure is weekly or monthly, but I would like them for the last 6 months.

Response: 

Please see attached document Appendix A  regarding missed bin figures (April–November 2022)

Please note, when rounds are “dropped” and notification is published on the website, then these are not included in the data.

You are free to use any information supplied to you for your own use, including non-commercial research purposes.  However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information.  Please email information.matters@thurrock.gov.uk if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

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If you remain unhappy following the outcome of your Internal Review you may wish to refer your case to the Information Commissioner’s Office (ICO) and details of this organisation can be found at www.ico.org.uk . Please be advised that the ICO will not consider your case until they have confirmation that you have already been through the Internal Review stage with the council.

Request reference:
FOI 12522