Freedom of information response

1. How many Penalty Charge Notices were issued and posted by your organisation last financial year?Last FY there were 24605 Penalty Charge Notices issued

2. How many Charge Certificates (related to Penalty Charge Notices) were issued and posted by your organisation last financial year? 3092 Charge Certificates issued

3. How many Order for Recovery's (related to Penalty Charge Notices) were issued and posted by your organisation last financial year? 1985 NODRs issued

4. What was the total postage cost related to posting Penalty Charge Notices, Charge Certificates and Order for Recovery's last financial year? (If this is not feasible to calculate, what was the total postage cost associated with your organisation's parking and traffic enforcement department last financial year?) £15,102

5. How many Penalty Charge Notices issued by your organisation last financial year were related to parking offences? 24605 Penalty Charge Notices were related to parking offences

6. How many Penalty Charge Notices that were issued by your organisation, were paid in full last financial year?17228 Penalty Charge Notices were paid in full

7. What is the average number of days it takes for a Penalty Charge Notice issued by your organisation, to be paid in full? This information is not available

8a. Does your organisation print and fulfil Penalty Charge Notices in-house (i.e by a mailroom owned and managed by your organisation), or is this outsourced to a third party supplier? All services are carried out in house

8b. If the answer to 8a is that your organisation outsources to a third party supplier, was the supplier sourced via the Crown Commercial Service purchasing framework? N/A

You are free to use any information supplied to you for your own use, including non-commercial research purposes.  However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information.  Please email information.matters@thurrock.gov.uk if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

If you are dissatisfied with the way in which the council have managed your FOI request you can pursue an Internal Review by contacting us using the above email address. Your request will be considered by a senior member of the Information Management Team who will update you with the outcome of the review. 

If you remain unhappy following the outcome of your Internal Review you may wish to refer your case to the Information Commissioner’s Office (ICO) and details of this organisation can be found at www.ico.org.uk . Please be advised that the ICO will not consider your case until they have confirmation that you have already been through the Internal Review stage with the council.