Freedom of information response

Salesforce products 

Publication date: 
Tuesday 7 November 2023

I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023. This includes all quotes (preferably in PDF format) with associated units and discounts relating to the following products -

1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Revenue Cloud
4. Salesforce Marketing Cloud
5. Pardot
6. Salesforce Experience Cloud
7. Commerce Cloud
8. Salesforce Analytics Cloud
9. Salesforce Apps Cloud
10. Salesforce IoT Cloud
11. Tableau
12. MuleSoft

(these will likely be billed together)

I am investigating your organisation's Salesforce costs against other publicly owned / run organisations in assessing if you are getting value for money from Salesforce.


We do not use any of those products.

Request reference:
FOI 13142