National Register of Taxi Licence Refusals and Revocations
The National Register of Taxi Licence Refusals and Revocations (NR3) is a way for licensing authorities to share details of individuals who have had a hackney carriage or private hire vehicle (PHV) licence revoked, or an application for one refused.
It is necessary for assessing whether an individual is a fit and proper person to hold a hackney carriage or PHV licence. This is a mandatory part of processing applications for these licences.
How we will use NR3
We will automatically:
- check NR3 for details of anyone applying for a new licence or to renew a current licence
- record on NR3 all decisions to refuse an application for a hackney carriage or PHV licence
- record on NR3 all decisions to revoke a hackney carriage or PHV licence
What we do with information received from NR3
If we find a match with an applicant's details on NR3, we will ask for more information about the entry on NR3 from the authority that recorded it.
Information will be processed in line with data protection law. Any information received as a result of an NR3 search will be used only in respect of the specific licence application. It will not be kept after a decision on the application has been made.
What we will record on NR3
The information recorded on NR3 will be limited to:
- name
- date of birth
- address and contact details
- national insurance number
- driving licence number
- decision taken
- date of decision
- date decision effective
Information will be processed in line with data protection law. It will be retained on NR3 for 25 years. It is not intended that any NR3 data will be transferred out of the United Kingdom.
If you have data protection concerns
If you have any questions or concerns related to data protection law, you should contact our Information Management team.
You can make a subject access request online, if you wish to do so.
If you have a concern about the handling of your data, you have the right to make a complaint to the Information Commissioner's Office (ICO). For advice on how to raise a concern with the ICO, go to ICO: make a complaint.