Hackney carriage or private hire driver licence

Renew or change a licence

Before renewing, you should re-read our information on the National Register of Taxi Licence Refusals and Revocations.

To apply to renew a hackney carriage or private hire driver's licence, you need to submit:

  • a completed online application form, below
  • a recent colour passport photograph, if your appearance has changed significantly
  • a utility bill that is less than 3 months-old
  • your GOV.UK: HMRC tax check code
  • payment of the application fee – for details, go to taxi licensing fees
  • either criminal record information or a 'Certificate of Good Character' from overseas if, from the age of 10 years-old, you have spent 6 months or more continuously living outside the UK

Use the online form below to renew. After submitting your renewal, you'll be asked to pay the fee online using a debit card or credit card. Your card will be checked when you pay.

At the 'Authenticating payer details' page, it's important you allow time for bank checks to take place in background – please do not refresh the page, and do not use the 'submit’ button on that page unless you've waited longer than 15 seconds.

Hackney Carriage or Private Hire Driver licence application

Before a licence is renewed you’ll also need to:

Even if your licence is not due for renewal, you must also let us know of any change to your address, or any new convictions or penalty points.

Change of name or address

Notification of conviction, caution, charge or summons

Processing and timescales

Although we are dependent on other agencies providing us with information, we aim to determine your application within 4 weeks of a complete application being received.

If your application is delayed due to information on your DBS or DVLA records, or from other sources, the process will take longer.

Licensing team
Thurrock Council, Civic Offices, New Road, Grays, RM17 6SL.

: licensing@thurrock.gov.uk