New debt management system shortlisted for award

22 June 2020
A pioneering piece of work across council services has been shortlisted for the Solutions Partner Award at the Public Finance Awards 2020.
Thurrock's debt management approach highlights the many types of debt a resident may have across council services and enables vulnerable users to be more clearly identified. Stronger support can then be provided for residents to help them manage all outstanding balances without having to speak to different council services numerous times to discuss each type of debt. This should also make repayment plans more manageable for residents.